Refund policy
REFUND/RETURN/EXCHANGE
You can exchange any product purchased from ModernElectronics.pk within 14 days of purchase under the following conditions:
- The item(s) is faulty, damaged, or defective at the time of delivery.
- The item(s) does not match the original specifications or is different from what you ordered.
To raise a dispute, please notify us within 3-4 days of delivery by contacting our support team via email at info@ModernElectronics.pk or by calling 021-35001333, 0344-0222333, 0344-0222444 or 0344-0222555. Each dispute will be evaluated on a case-by-case basis, and we strive to find a fair resolution for both parties.
For damaged items, it is essential to provide an unboxing video as evidence. Please email the video to info@ModernElectronics.pk within 14 days of purchase to initiate the replacement process.
Returns:
If a product received does not match the description on our website, you have 7 working days from the date of delivery to claim an exchange or cancel the order. To initiate a return, the product(s) must be undamaged, unopened, and returned with all packaging materials and documentation.
Refund Policy: If your purchase doesn't meet your expectations or if certain circumstances warrant a refund, ModernElectronics.pk has you covered with our refund policy.
To kickstart the refund process, simply reach out to our support team via email at info@modernelectronics.pk or give us a call at 021-35001333, 0344-0222333, 0344-0222444 or 0344-0222555 within the designated timeframe. We're here to ensure your satisfaction every step of the way.
